eCalendar
  • Calendar FAQ
    • How to install an eCalendar?
    • Can the video sound be adjusted?
    • Can the eCalendar be displayed in both landscape and portrait orientation?
    • Can the brightness of the eCalendar be adjusted?
    • Can you sync one calendar or multiple calendars?
    • Can eCalendar reminders sound be turned off?
    • Does the eCalendar have a subscription fee?
    • Reminder of the electronic calendar
    • How to set up the eCalendar?
    • How do I connect my eCalendar to WIFI?
    • How do I activate my eCalendar?
    • How do I get my email address and 6-digit code?
    • How do I create chore chart on my eCalendar?
    • How do I delete Chores?
    • How to mark Chores as complete?
    • What size video can be played in the frame? Is there a limit?
    • How do I add or remove Chore Chart categories?
    • How can I quickly jump to a past or future date on Chore Chart?
    • How to create a dinner Plan?
    • How to set up Sleep Mode?
    • What is the resolution of the eCalendar?
    • What options are included in the main page of the eCalendar? The main page of the eCalendar incl
    • Is there a portable adapter for the eCalendar?
    • Is the eCalendar touchscreen or non-touchscreen?
    • How to set up the eCalendar reminder?
    • Can you sync one calendar or multiple calendars?
    • Can I use the eCalendar without connecting to WiFi?
    • Can events that you don't want to see be hidden?
    • How to sync a Google calendar to APP?
    • How to enable 2-Way-Sync?
    • How to sync individual events?
    • Why iCloud calendar stop syncing despite following all the syncing instructions?
    • How to sync an iCloud calendar via the App?
    • How to sync an Outlook calendar to APP?
    • How to sync a Cozi calendar?
    • How to sync a Yahoo calendar?
    • What if I have two-step verification on for Yahoo and cannot sync my calendar?
    • How do I create a list on my calendar?
    • How can I view weather forecast on my calendar?
    • Why are new and edited events not syncing on my calendar
    • Why are my events showing up at the wrong time?
    • What if I have two-step verification on and cannot sync my calendar?
    • How does the slideshow interface revert to the calendar interface?
    • If you have added multiple devices, How to distinguish these devices?
    • A dinner plan category exists by default for new calendar virtual device numbers.
    • Can I use the reminder function of the digital calendar only once?
    • Will the reminder pop-up window always be displayed or will it be canceled after a period of time?
    • Can I select a reminder sound?
    • Can I view the slideshow remotely?
    • Can I add members only on the device?
    • Is there a size limit for transferring images? How many MB ?
    • Can the description of the image transferred to the frame be changed on the device?
    • What are included in the electronic calendar accessory?
  • Mobile App FAQ
    • How can I download the mobile app?
    • How do I send photos or videos from the mobile app?
    • Can others use the mobile app to send photos and videos to my eCalendar?
    • How do I view my picture slideshow remotely?
    • How do I add captions to photos after receiving them?
    • Can I share a photo from eCalendar to my social media?
    • How do I use Chore Chart on the eCalendar app?
    • How do you use the list function in the mobile app?
    • How do I download a photo/video from my eCalendar to my phone?
    • Syncing Calendars in your iCloud Calendar ? (iOS 15+)
    • How to change calendar events remotely?
    • How to activate the eCalendar via app?
    • What formats for images and videos does it support?
    • What calendars can be synchronized?
    • Can I only delete a category from a mobile app?
    • What is the function of the third-party synchronized calendar URL?
    • How do I send photos or videos from the mobile app?
    • How to invite family and friends to share my device?
    • Can different members see each other's Schedule on their cell phones?
    • Can a description be added to an image ?
    • Can the description transferred to the frame be changed on the phone?
    • Is the video compressed for cell phone transfer?
    • Why is the video not as clear as the original?
    • Can both Apple and Android phones be compatible with Ecalendar?
  • Plus FAQ
    • Can I continue to use the Plus feature after unsubscribing?
    • How do I update my billing information for my Plus Subscription?
    • How do I manage eCalendar Plus Subscription?
    • How can I get started with eCalendar Plus ？
    • What premium features are available with eCalendar Plus for digital calendar?
    • How can I activate my eCalendar Plus subscription on my digital calendar?
    • Can I apply my eCalendar Plus subscription to multiple frames?
    • Why can't my account use the Plus feature after subscribing to eCalendar Plus?
    • How to Use Magic Import？
    • Supported File Types for Magic Import
Powered by GitBook
On this page
  1. Plus FAQ

Why can't my account use the Plus feature after subscribing to eCalendar Plus?

Your eCalendar Plus subscription is linked to the email address you used for purchase. Make sure you’ve activated your frame with that same email to access Plus features. If you'd like to link a different email, follow the instructions provided. If the issue persists, contact our support team at support@myecalendar.com. for assistance.

PreviousCan I apply my eCalendar Plus subscription to multiple frames?NextHow to Use Magic Import？

Last updated 5 months ago